Privacy Policy

This Privacy Policy describes how Project Restore Hope collects, uses, and shares personal information of visitors to our website and individuals who interact with us. We are committed to protecting your privacy and ensuring the security of your personal information.

1. Information We Collect

We collect several types of information from and about users of our website, including:

  • Personal Information: This includes information that can be used to identify you, such as your name, email address, phone number, and postal address. We collect this information when you voluntarily provide it to us, such as when you make a donation, sign up for our newsletter, or contact us through our website.
  • Non-Personal Information: This includes information that does not directly identify you, such as your IP address, browser type, operating system, and browsing behavior on our website. We collect this information automatically through the use of cookies and other tracking technologies.
  • Sensitive Information: Given the nature of our work, we may, in limited circumstances, collect sensitive information, such as information related to experiences of trafficking. We only collect this information with your explicit consent and take extra precautions to protect its confidentiality.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing Services: To provide you with the services and information you request, such as processing donations, sending newsletters, and responding to inquiries.
  • Improving Our Website: To analyze how our website is used and to improve its functionality and content.
  • Communicating with You: To communicate with you about our programs, events, and fundraising efforts.
  • Protecting Our Organization: To protect the security and integrity of our website and organization.
  • Legal Compliance: To comply with applicable laws and regulations.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who help us operate our website, process donations, and communicate with you. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request.
  • Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
  • With Your Consent: We may share your information with third parties with your explicit consent.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: Using encryption to protect sensitive information transmitted online.
  • Secure Storage: Storing your personal information on secure servers.
  • Access Controls: Limiting access to your personal information to authorized personnel only.
  • Regular Security Assessments: Conducting regular security assessments to identify and address potential vulnerabilities.

However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
  • Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information in certain circumstances.
  • Withdrawal of Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us using the contact information provided below.

7. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing behavior on our website. Cookies are small text files that are stored on your computer or mobile device when you visit a website. We use cookies to:

  • Analyze Website Traffic: To understand how our website is used and to improve its functionality.
  • Personalize Your Experience: To personalize your experience on our website, such as remembering your preferences.
  • Targeted Advertising: To display targeted advertising based on your interests.

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

8. Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

9. Safety Disclaimers

Important Safety Information: If you are in immediate danger, please call 911 or your local emergency number.

Website is Not a Substitute for Professional Advice: The information provided on this website is for informational purposes only and does not constitute professional advice. If you need assistance, please contact a qualified professional.

Confidentiality: While we take precautions to protect your privacy, we cannot guarantee the confidentiality of information transmitted over the internet. Please exercise caution when sharing personal information online.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website after the effective date constitutes your acceptance of the revised Privacy Policy.

11. Contact Information

If you have any questions about this Privacy Policy, please contact us at the information provided on our Contact Us page.